Index

Integration Systems

System Alignment Overview

The Commercial Model Framework integrates with three core systems:

1. Odoo — Commercial workflow, pricing, orders, subscriptions
2. ABS (Asset Backoffice System) — Smart asset management, entitlements, IoT
3. OVApp — Customer and agent interfaces

Architecture Consensus

"Odoo handles commercial workflow. ABS handles smart assets. They handshake to deliver customer satisfaction."

Odoo Responsibilities

• Customer-facing logic
• Product catalog and pricelists
• Sales orders and quotations
• Payment processing
• Subscription management
• Invoice generation

ABS Responsibilities

• Asset + entitlement logic
• Battery lifecycle tracking
• Swap station inventory
• IoT device management
• Asset pool allocation
• Deposit tracking

Odoo ↔ ABS Handshake

• Order placed in Odoo → triggers asset allocation in ABS
• Deposit received in Odoo → creates entitlement in ABS
• Subscription active in Odoo → enables swap access in ABS
• Asset event in ABS → updates service record in Odoo

DIRAC Role

• Flexible future-proofing layer
• Advanced analytics and ML capabilities
• Cross-system orchestration
• Emerging workflow support

Product-Unit Mapping

How Product-Units map into digital systems:

Product-Unit Type	Primary System	Secondary System	Sync Requirement
Physical Product	Odoo (inventory)	ABS (asset tracking)	Real-time
Service	Odoo (subscription)	ABS (access rights)	Real-time
Deposit-Based	Odoo (payment)	ABS (entitlement)	Real-time
Digital/Operational	OVApp (UI)	ABS (backend)	Event-based
Regulatory	Odoo (documentation)	—	As-needed

Integration Principles

1. Single Source of Truth: Each data element has one authoritative system
2. Real-Time Critical Path: Commercial transactions sync immediately
3. Event-Driven Updates: Non-critical updates use async messaging
4. Graceful Degradation: Systems continue operating if integration temporarily fails
5. Audit Trail: All cross-system transactions logged