6.1 SoP Principles
SoP Principles¶
Asset-Service Contract Operations
Service fulfillment and aftersales operations involving physical assets (motorbikes, batteries) bound to service contracts (warranties, swap privileges) follow the Assets & Serial Numbers architecture. Key operational principles:
- Every service contract binds to a specific serial number (1-to-1)
- Odoo maintains commercial contract validity
- ABS enforces operational entitlements
- Amendments/replacements originate in Odoo, propagate to ABS