Contract Product-Units¶

Overview¶

Contract Product-Units represent long-duration commitments and entitlements that govern the relationship between the customer and the business. They are modeled as Odoo service products but conceptually distinct from Service Product-Units.

Contract Types:

Privilege — Prerequisite entitlement to purchase or consume services
Warranty — Repair or replacement commitments for physical products
Rental — Time-bounded usage rights without ownership transfer
Maintenance — Scheduled servicing and upkeep commitments
Asset-Assignment — Time-bounded binding of specific assets to service plans

Privilege Contracts¶

Definition: Prerequisite entitlement to purchase swap services. Typically deposit-backed. One Privilege per product model.

Swap Privilege – E3-Pro¶

Category: Contract Product-Unit (Privilege)
Metric: Contract (1 per customer)
Description: Entitlement to purchase battery swap services for E3-Pro motorbike
Deposit: Refundable deposit tied to battery value
Prerequisites: Verified customer account, active E3-Pro ownership or lease

Swap Privilege – S7¶

Category: Contract Product-Unit (Privilege)
Metric: Contract (1 per customer)
Description: Entitlement to purchase battery swap services for S7 motorbike
Deposit: Refundable deposit tied to battery value
Prerequisites: Verified customer account, active S7 ownership or lease

Swap Privilege – S6H¶

Category: Contract Product-Unit (Privilege)
Metric: Contract (1 per customer)
Description: Entitlement to purchase battery swap services for S6H motorbike
Deposit: Refundable deposit tied to battery value
Prerequisites: Verified customer account, active S6H ownership or lease

Swap Privilege – MotBat 30Ah¶

Category: Contract Product-Unit (Privilege)
Metric: Contract (1 per customer)
Description: Entitlement to purchase battery swap services for 30Ah battery users
Deposit: Refundable deposit tied to battery value

Swap Privilege – MotBat 45Ah¶

Category: Contract Product-Unit (Privilege)
Metric: Contract (1 per customer)
Description: Entitlement to purchase battery swap services for 45Ah battery users
Deposit: Refundable deposit tied to battery value

Swap Privilege – MotBat 45Ah – 12 Months¶

Category: Contract Product-Unit (Privilege)
Metric: Contract (1 per customer)
Duration: 12 months
Description: 12-month entitlement to purchase battery swap services for 45Ah battery users
Deposit: Refundable deposit tied to battery value
Prerequisites: Verified customer account, active vehicle ownership or lease

Swap Privilege – MotBat 100Ah¶

Category: Contract Product-Unit (Privilege)
Metric: Contract (1 per customer)
Description: Entitlement to purchase battery swap services for 100Ah battery users (commercial/fleet)
Deposit: Refundable deposit tied to battery value

Privilege Obligations:

Deposit Refund — Return deposit upon contract termination (subject to asset condition)
Service Access — Enable purchase of associated swap Service Product-Units
End-of-Service Options — Refund, convert to product value, or liquidate per terms

Warranty Contracts¶

Definition: Repair or replacement commitments for physical products over a specified duration.

Replacement Warranty – MotBat 45Ah – 24 Months¶

Category: Contract Product-Unit (Warranty)
Metric: Contract (1 per battery)
Duration: 24 months
Description: Full replacement guarantee for defective batteries within warranty period
Coverage: Manufacturing defects, premature SoH degradation

Limited Warranty – E3-Pro – 24 Months¶

Category: Contract Product-Unit (Warranty)
Metric: Contract (1 per vehicle)
Duration: 24 months
Description: Repair or replacement for specified vehicle components
Coverage: Motor, controller, frame (excludes wear-and-tear items)

Warranty Obligations:

Repair or Replace — Fix or replace defective products per warranty terms
Parts Availability — Maintain spare parts inventory for warranty repairs
Service Turnaround — Defined repair/replacement timelines (e.g., 7-day SLA)

Rental Contracts¶

Definition: Time-bounded usage rights without ownership transfer.

Motorbike Rental – E3-Pro – 12 Months¶

Category: Contract Product-Unit (Rental)
Metric: Contract (1 per rental period)
Duration: 12 months
Description: Rental agreement for E3-Pro motorbike with usage rights but no ownership
Includes: Maintenance, insurance coordination, end-of-term return or purchase option

Rental Obligations:

Asset Provision — Deliver functional asset at contract start
Maintenance — Regular servicing and repairs during rental period
End-of-Term Options — Return, extend rental, or purchase at residual value

Maintenance Contracts¶

Definition: Scheduled servicing and upkeep commitments for physical assets.

Maintenance Contract – E3-Pro – 12 Months¶

Category: Contract Product-Unit (Maintenance)
Metric: Contract (1 per vehicle)
Duration: 12 months
Description: Scheduled maintenance services for E3-Pro motorbike
Includes: Quarterly inspections, brake servicing, tire replacement, software updates

Maintenance Obligations:

Service Schedule — Execute maintenance per defined intervals (e.g., quarterly)
Parts & Labor — Included in contract price; customer pays only for exclusions
Priority Support — Fast-track service appointments for contract holders

Asset-Assignment Contracts¶

Definition: Time-bounded assignment of specific assets (vehicles) to service plans. Runtime realization of Contract PUs (WARRANTY, PRIVILEGE, RENTAL).

Asset-Assignment – E3H – 12 Months¶

Category: Contract Product-Unit (Asset-Assignment)
Metric: Contract (1 per vehicle)
Duration: 12 months
Description: 12-month assignment of specific E3H vehicle (ITEM ID from THING) to service plan
Binding: Concrete vehicle ITEM ID bound at sales order creation
Context: Bridges fungible Contract PUs and non-fungible service subscriptions

Asset-Assignment Obligations:

Vehicle Binding — Link specific vehicle ITEM ID from THING (DIRAC/ARM) to service plan at activation
Duration Tracking — Monitor assignment period (365 days for 12-month contract)
Service Eligibility — Enable swap service access for assigned vehicle during contract period
End-of-Term Handling — Renewal, vehicle reassignment, or contract termination options

Common Characteristics¶

All Contract Product-Units share:

Long Duration — Typically 12-36 months, unlike transactional Service PUs
Odoo Modeling — Implemented as service product type with recurring/contractual invoice policy
Customer Binding — Tied to customer account, not transferable without approval
Termination Rules — Defined early termination penalties, refund policies, or asset return requirements

Obligations Summary¶

When issuing Contract Product-Units, we commit to:

Contractual Performance — Deliver entitlements, warranties, or services per agreement
Transparent Terms — Clear documentation of rights, obligations, and exit options
Dispute Resolution — Defined escalation and arbitration procedures
Regulatory Compliance — Adherence to consumer protection laws, deposit regulations, warranty standards