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Digital Product-Units

Overview

Digital Product-Units represent media-type products such as apps, dashboards, and platform services.

Current Status: Reserved for future use; kept here to support future digital product lines.

Potential Product Types

  • App features (customer and agent apps)
  • IoT dashboards (fleet, battery, charger telemetry)
  • Platform services (CARM access, integration APIs)

Characteristics of Digital Product-Units

Common Attributes:

  • Access-Based — Typically licensed or subscription-based access rather than one-time purchase
  • Scalable — Low marginal cost to serve additional users
  • Platform-Dependent — Requires underlying technical infrastructure (cloud hosting, APIs, mobile OS)
  • Updateable — Can be enhanced, patched, or updated without physical distribution

Obligations:

  • Availability Guarantees — Uptime SLAs for cloud-based services
  • Data Privacy & Security — Compliance with data protection regulations (GDPR, local laws)
  • User Support — Technical assistance, onboarding, training materials
  • Version Compatibility — Backward compatibility or migration support for updates

Future Considerations

Digital Product-Units will be activated when concrete offerings are defined (e.g., premium app features, digital content, or licensing models).